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Frequently Asked Questions

Everything you need to know

Find answers to the most common questions about booking, setup, themes, and how it all works — or get in touch if you can't find what you're looking for.

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★★★★★ 5-star rated · loved by Cheshire families
Boho-styled bell tent interior set up for a children's party in Cheshire

Booking & Payment

How do I book?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

How far in advance do I need to book?
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Answer to be confirmed by client.

Do you take a deposit or full payment upfront?
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Answer to be confirmed by client.

What payment methods do you accept?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What is your cancellation policy?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What happens if I need to change my date?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Logistics & Setup

What areas do you cover?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

How long does setup take?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What time will you arrive to set up and collect?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Do I need to be home during setup and collection?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

How much space do I need?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Can you set up in a garden or does it need to be indoors?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

The Products

How many children can you accommodate?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What's included in the price?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Can I choose my own theme or are you limited to the ones on the website?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Can themes be mixed or customised?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Are the bell tents suitable for overnight use?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What happens if the weather is bad?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Practicalities

Is everything clean and freshly laundered between bookings?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

What happens if something gets damaged?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Are your products suitable for children with allergies?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

Do you have public liability insurance?
⚠ PLACEHOLDER — client to confirm

Answer to be confirmed by client.

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