Privacy Policy

Who we are

Little Spark Events is a children's themed party hire business based in Northwich, Cheshire. We provide bell tent hire, teepee sleepover setups, and themed party tables for events across Cheshire.

Our website address is: littlesparkevents.co.uk

What information we collect

When you submit an enquiry through our contact form, we collect the following personal information:

• Your full name
• Your email address
• Your phone number
• The service you are interested in
• Any additional details you provide in your message

We do not collect any payment information through our website. Any payment processing will be handled separately and securely.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry
• Discuss your event requirements
• Arrange bookings and logistics for your event

We will never use your information for marketing purposes without your explicit consent, and we will never sell or share your personal information with third parties.

How long we keep your information

We keep your enquiry details for as long as is necessary to fulfil your booking and for a reasonable period afterwards for administrative purposes. If your enquiry does not result in a booking, we will delete your details within 12 months of your initial enquiry.

Who has access to your information

Your information is only accessed by authorised Little Spark Events staff for the purpose of responding to your enquiry and managing your booking. No third parties have access to your personal data except where required by law.

Third party services

Our website uses the following third party services:

• Formspree — we use Formspree to process contact form submissions. When you submit our enquiry form, your data passes through Formspree's servers before being delivered to us. Formspree's privacy policy can be found at formspree.io/legal/privacy-policy.
• Google Fonts — our website loads fonts from Google's servers. Google may collect limited technical data as part of this process. Google's privacy policy can be found at policies.google.com/privacy.
• Netlify — our website is hosted by Netlify. Netlify may process technical data such as IP addresses as part of normal website hosting. Netlify's privacy policy can be found at netlify.com/privacy.

Cookies

Our website does not use tracking cookies or advertising cookies. We do not use Google Analytics or any other analytics service that tracks your behaviour across websites.

Your rights under GDPR

Under the General Data Protection Regulation you have the following rights regarding your personal data:

• The right to access — you can request a copy of the personal information we hold about you
• The right to rectification — you can ask us to correct any inaccurate information we hold
• The right to erasure — you can ask us to delete your personal information
• The right to restrict processing — you can ask us to limit how we use your data
• The right to object — you can object to us processing your personal data
• The right to data portability — you can request your data in a portable format

To exercise any of these rights, please contact us using the details below.

How to contact us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

• Email: Littlesparkteepees@outlook.com
• Phone: 07868 243 536
• Website: littlesparkevents.co.uk

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page occasionally to stay informed.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.